Like all retailers, airlines want to maintain close contact with their customers so that they can tailor their shopping experience and make it as simple and personalised as possible. With this goal in mind, Finnair is working with Amadeus to launch a new solution, Amadeus Altea NDC, which is based on IATA’s NDC (New Distribution Capability) XML-based messaging standard.
Finnair o loʻo faʻataʻitaʻiina le fofo ma Skyscanner, o se tasi o nofoaga taʻutaʻua metasearch i le lalolagi. O tagata faimalaga e faʻatau mai Finnair vaalele mai Skyscanner e mafai ona faʻamaeʻaina a latou faʻatau e aunoa ma le tuʻua o le Skyscanner platform, faʻatasi ai ma se faʻagasolo lelei mai le sailiga i le resitalaina.
O lenei NDC API fou mai Amadeus o lo'o ofoina atu se avanoa fa'aopoopo fa'asoa mo tagata fa'atau fefa'ataua'iga e tu'ufa'atasia va'alele a Finnair, nofoa ma mea fa'aopoopo. E fa'aopoopo atu ai fo'i i le fa'asoa a Amadeus o lo'o iai nei e fa'atatau i le fa'atupuina o le liua mo kamupani va'alele i le fa'atupuina o feso'ota'iga meta.
Fai mai Rogier van Enk, Finnair's Head of Commercial Strategy, Distribution & Data Science, "O loʻo taulaʻi Finnair i le faʻatupulaia oa tatou gaioiga, e aofia ai faʻatasi. O lenei fofo fou e faʻaopoopoina ai se isi filifiliga mo a matou paaga e faʻatau atu le atoaga o ofo a Finnair faʻatasi ai ma se fesoasoani fesoasoani e ala ia matou faiga - aemaise lava amataga - ma i le taimi lava e tasi, e mafai ona faʻaleleia atili ai le poto masani o tagata faatau.
Na taʻua e Stuart Middleton, Faʻatonu Faʻapisinisi i Skyscanner, "I le avea ai ma taʻutaʻua suʻesuʻega femalagaaʻi i le lalolagi, o Skyscanner o le faʻatusatusaga muamua lea mo le silia ma le 50 miliona tagata malaga i masina taʻitasi ma o loʻo matou sailia pea ni auala fou e fatuina ai se poto masani a tagata faʻaoga e faʻateleina ai le liua. mo a tatou paaga. O la matou fa'auluuluga fa'atauta'i fa'atauva'a tu'usa'o tu'uina atu se poto masani e leai ni fa'alavelave mo tagata femalagaa'i ma fa'aleleia atili i'uga mo ave. Matou te mautinoa o le tuʻufaʻatasiga lata mai o le Amadeus Altéa NDC o le a faʻamautinoa ai matou te tumau i luma o le faʻaoga ma faʻaauau pea ona tatalaina avanoa fou ma loloto faʻapaʻaga ma kamupani vaalele o loʻo agai i luma.
Fai mai Manuel Midon, Ulu o Vaalele i Northern & Western EU mo Amadeus, "I le avea ai ma se tekinolosi mo pisinisi femalagaaʻi, o la matou sini o le tuʻuina atu lea o meafaigaluega fou e fetaui ma manaʻoga o kamupani vaalele ma tagata faʻatau femalagaaʻi ina ia mafai ona latou galulue faʻatasi e faʻaleleia le fa'atauga fa'atauga mo tagata faimalaga i ala uma. Amadeus Altéa NDC o le faʻaopoopoga lata mai lea i le tele o fofo IT a Amadeus mo le tufatufaina atu o pasese ma mea faʻaopoopo, faʻapea foʻi ma se isi filifiliga i totonu o la matou faila o loʻo i ai nei mo kamupani vaʻalele ma metasearch tagata taʻalo o loʻo manaʻo e faʻatino faʻasalalauga fesoasoani.
